Effective Date: February 10, 2026

At B L Saunders Real Estate LLC, we provide professional REAL ESTATE services. As a service-based business, all services are arranged and agreed upon individually with each client. We are committed to delivering high-quality services and maintaining transparent policies regarding cancellations, refunds, and customer satisfaction.

Service Agreement

All services provided by B L Saunders Real Estate LLC are customized based on the client's specific needs and are confirmed prior to the scheduled service date. By booking a service with us, you acknowledge and agree to the terms outlined in this policy.

Cancellations & Rescheduling

Clients may cancel or reschedule their appointment by contacting us in advance.

We recommend providing at least 24 hours' notice prior to the scheduled service.

Cancellations made with insufficient notice may impact our ability to accommodate future bookings.

Repeated last-minute cancellations may result in refusal of future service at our discretion.

We strive to be flexible and will do our best to accommodate reasonable rescheduling requests.

Missed Appointments (No-Show Policy)

If a client is not available at the scheduled time and location, the service may be considered a missed appointment.

In such cases, the service may be canceled at our discretion.

We are not responsible for delays or inability to perform the service due to client unavailability or incorrect information provided.

Refund Policy

Due to the nature of Real Estate services, which involve time, planning, and labor, refunds are not guaranteed once a service has been provided.

However, we value customer satisfaction and will review any refund requests on a case-by-case basis, taking into account:

  • The scope of the service provided
  • The nature of the concern
  • Whether the issue was reported in a timely manner
  • Where appropriate, we may offer:
  • Service adjustments
  • Partial refunds
  • Or alternative resolutions

Service Quality & Customer Satisfaction

If you are not satisfied with the service received, please contact us as soon as possible after the service is completed.

We are committed to resolving issues in a fair and reasonable manner and may take corrective action where applicable.

Limitations of Liability

While we make every effort to deliver services to a high standard, B L Saunders Real Estate LLC shall not be held liable for:

  • Indirect or consequential damages
  • Issues arising from incomplete or inaccurate information provided by the client conditions beyond our control that may affect service delivery

Changes to This Policy

We reserve the right to update or modify this Refund & Cancellation Policy at any time. Any changes will be reflected on this page with an updated effective date.

Contact Information

If you have any questions regarding this policy or wish to request a cancellation or refund review, please contact us:

Company Name: B L Saunders Real Estate LLC
Company Number: 11929361
Address: 2202 N Berkshire Rd, Ste 204, Charlottesville, VA, 22901
Business Hours: Monday - Friday, 9:00 AM - 5:00 PM EST
Email: support@blsaundersrealestate
Phone: 12015390225